Creating A Digital UX Resource Hub

Project Summary

During my Fall senior semester at the Milwaukee School of Engineering,  I participated in a senior design project with two other students, tasked with managing the user experience resources at MSOE. Our primary objective was to come up with a way to enhance the accessibility and utilization of UX-related content. As the team lead for research, my responsibilities encompassed planning, conducting, and analyzing various research methods to gather insights necessary for the project.

Objectives

1. Improve UX Related Content Accessibility at MSOE

2. Promote Self-directed Learning

3. Develop Student Interaction and a Sense of Community

My Tasks

• Planned, created, and distributed a comprehensive survey with Qualtrics to understand students' current usage patterns and assess the potential interest in a centralized UX resource hub.

• Contributed to a group literature review focusing on prior research regarding resource management in academic environments.

• Conducted interviews with professors and faculty to gain insights into the distribution and utilization of UX resources in academic settings.

• Facilitated focus groups with students to delve deeper into their usage behaviors and gather feedback on desired features for a UX resource hub.

• Developed user personas for both professors/faculty and students to guide the design process.

• Organized and facilitated card sorting and participatory design exercises to gather input on the structure and features of the digital resource hub.

• Applied research findings to create initial wireframe designs using Figma.

Results

• Presented our research process, findings, and initial solution to stakeholders.

• Stakeholders commended the thoroughness of our research and the thoughtfulness of our proposed solution in addressing the established objectives.

• The project significantly enhanced my skills in research planning, execution, and facilitation, contributing to my professional development.

Final Thoughts

The senior design project proved instrumental in addressing the challenge of managing UX resources at MSOE by proposing a comprehensive solution in the form of a digital resource hub. By conducting research and aligning our findings with stakeholder objectives, we laid the groundwork for an effective and user-centric solution. This project not only fulfilled academic requirements but also provided valuable real-world experience in leading a team to conduct user experience research.